![a fatal error occurred preventing product use a fatal error occurred preventing product use](https://i.imgur.com/bKGc4wv.png)
![a fatal error occurred preventing product use a fatal error occurred preventing product use](https://estajeans.weebly.com/uploads/1/2/4/2/124232683/399604057.png)
Then follow the on screen instructions to finish the process. Step 3: In the pop-up window, click Search automatically for updated driver software.
#A fatal error occurred preventing product use update#
Right-click the one you’re using and choose Update driver. Step 2: Double-click Display adapters to open the list of your graphics card drivers. Step 1: Right-click Start menu and select Device Manager to open it. I reviewed your post and I understand that you are. You can follow the steps below to update the driver. Hi Welcome to the HP Forums Thank you for posting your query in this forum, it's a great place to find answers. When you see the fatal DirectX error FFIXT, you should check if your graphics card driver is up-to-date. Most DirectX errors are caused by corrupted or outdated graphics card driver. If it still exists, you need to go to the next fix. Now you can relaunch the game and check if fatal DirectX error FFIXT has been solved. Step 5: Save the changes and exit Notepad. Then change the value of ScreenMode to 2. Step 4: Press Ctrl + F and search for ScreenMode. Step 3: Right-click the file named “ FFXIV.cfg” and select Open with > Notepad. Step 2: Navigate to This PC > Documents > My Game > FINAL FANTASY XIV. Step 1: Press Win + E to open File Explorer. So, you need to edit a configuration file to achieve the goal. Since FFXIV crashed on startup with the message “a fatal DirectX error has occurred”, you can’t change the in-game settings to run the game in borderless window. It’s really annoying but you can find some solutions in the following contents.
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It is supported by many platforms, such as Microsoft Windows, PlayStation 4, macOS and Xbox One.Īccording to the report, some players on Windows fail to run the game with the error message that a fatal DirectX error has occurred. Fix 2: Update Your Graphics Card Driverįinal Fantasy XIV (FFXIV) is a massively multiplayer online role-playing game.Fix 1: Run the Game in Borderless Window.